Made fresh, delivered to your door Australia wide
SHIPPING CHARGES & INFORMATION
The Pet Shop Boyz offer FREE Shipping on any online order over the value of $89
For orders under $89 in total incur a $17 charge
SOMERFORD RAW & NATURAL PET FOOD SHIPPING INFORMATION
Orders for Somerford Raw & Natural Pet Foods or Products that require Refrigeration or Frozen Delivery are ONLY Shipped TUES & THURS of each week (Public Holidays Excluded) this is due to the fact these products are shipped cold & delivered by courier to your door.
WA & SA Orders Can only be Dispatched on Tuesday of Each Week.
Orders received by 8am Monday will be shipped out Tuesday of each week
Orders received by 8am Wednesday will be shipped out Thursday of each week (excluding WA & SA)
Most Deliveries are received within 5 to 7 days from Shipping depending on delivery zones.
Orders for products that Do Not require refrigeration are shipped Monday to Friday of each week (Public Holidays Excluded)
SOMERFORD RAW BUDGET BULK BOXES ARE AVAILABLE BY PRE ORDER ONLY
You will be contacted by a staff member to notify you if there is wait time for your order to be filled.
What areas do we deliver Somerford Raw & Natural to?
Areas covered are Newcastle, Central Coast, Sydney, Wollongong, Melbourne, Canberra, Port Macquarie, Coffs Harbour, Gold Coast, Brisbane & Cairns and most places in between.
Most Coastal Areas from Melbourne to Brisbane & Sunshine Coast & Now & Perth Metro and Adelaide !
If you’re not sure if you are in our delivery area please feel free to call us on 0249 600 708 and we will try and make it possible for your pet to have the benefits of Somerford Raw & Natural.
DELIVERIES CAN NOT BE MADE TO PO BOX ADDRESSES
Do I need to be home for my delivery?
No Somerford Raw & Natural Packs are delivered cold to your door via refrigerated delivery service.
Our Couriers will leave the box at your front door where possible. So it is not necessary for anyone to be home at the time of delivery.
If there is no access to your property or no safe place for the courier to leave your delivery, a card will be left in your letter box with options to rearrange delivery or pick up from the courier depot.
PRODUCT RETURNS
We undertake to reimburse you for any product delivered to you that is faulty or is in a damaged or unusable condition. If you wish to return a faulty or damaged product, you must notify us through our designated “contact us” webpage where we set out our requirements relating to return of such goods.
If we are unable at the time of return to replace or exchange returned goods, we undertake to reimburse your credit card for the amount initially debited for the purchase including packaging and postage charges.
CHANGE OF MIND
We do offer refunds or returns due to change of mind
Somerford Raw & Natural Complete Pet Food is made fresh by our in-house experienced butchers. We prepare the product, so we know what goes in it - only 100% fresh and 100% human grade ingredients. Somerford Raw & Natural Complete Food comes with FREE delivery to your door. Areas covered include Newcastle, Maitland, Central Coast, Sydney, Wollongong, Melbourne, Canberra, Goulburn, Cooma, Kiama, Nowra, Batemans Bay, Albury, Wadonga, Taree, Foster, Port Macquarie, Coffs Harbour, Wagga Wagga, Dubbo, Tamworth, Armidale, Tweed Heads, Gold Coast, Ipswich & Brisbane.
Most Areas from Melbourne to Brisbane & Sunshine Coast, Adelaide and Perth Metro & everywhere in between! If you’re not sure if you are in our delivery area please feel free to call us on 0249 600 708 and we will try and make it possible for your pet to have the benefits of Somerford Raw & Natural.
Can’t find your address? Contact our team today and we can find a delivery service that can service your area!
Delivery
Our company is based in Mayfield West Newcastle, so if you find yourself pressed for time & are unable to come to and visit our store in person, we are happy to offer a fast & effective delivery service to all areas of Newcastle & the Central Coast for delivery of your Raw Dog & Pet food as well as other pet products that you may need from our store.
We offer a quick and convenient delivery service to all areas of Sydney & Wollongong. We have many regular customers for our Raw Dog & Pet Food in the inner-city suburbs of Sydney, The Northern Beaches areas and all the way to outer regions of Richmond or the Western Suburbs & everywhere in between. We also service all the way south to cover Wollongong and the surrounding areas.
We provide a fast & effective delivery service of our Raw Dog & Pet Food to all suburbs of Canberra & most areas of the ACT. We dispatch orders from our Warehouse in Newcastle Monday to Wednesday of each week ensuring fast delivery and no weekend delays.
Somerford Raw & Natural Dog & Pet Food offers free delivery on all orders over $79 to our many customers in Melbourne. We have delivery services all areas of Melbourne CBD, residential areas & surrounding suburbs as well as the outer regions of Geelong & south to The Mornington Peninsula. If you would like our naturally complete Raw Dog & Pet Food delivered on a regular basis, please have a look at our subscription offer which saves you 5% on all subscription products.
Our online orders come by an express delivery service to most areas in Brisbane & the Gold Coast, our Raw Dog & Pet Food is packed in freezer boxes with ice packs to ensure your order arrives at your door chilled & fresh. Whether you're feeding a new baby puppy, kitten or an adult cat or dog or a senior pet our Somerford Raw Dog & Pet Food varieties has the perfect formula for your pet.
Our big expansion in delivery areas due to our new refrigerated freight service now means we can service South Australia in the Adelaide area. Raw feeding has never been so easy for your Puppy, Dog or Cat, just order online & we pack your selection & deliver it right to your door.
We now deliver to the West Coast with our refrigerated freight service now covering Perth Metro, Geraldton & Bunbury areas. We offer delivery to your door on our full range of BARF Puppy, Dog or Cat, just order online & we do the rest.
